Refund policy

Return and Refund Policy

Due to the perishable and consumable nature of our products, all sales are final. We cannot accept returns of fresh, frozen, freeze-dried, opened, or used products.

If your order arrives damaged, spoiled, or incorrect, please contact us within 48 hours of delivery through our website at pawfectpawtions.com. Include your order number and clear photographs of the product, packaging, and shipping label.

Once reviewed, approved claims may receive a replacement, store credit, or refund at our discretion. We are not responsible for delivery issues caused by an incorrect address, an unattended delivery, refusal of the package, or improper storage after delivery.

This policy does not limit any rights provided by applicable law.