Shipping policy

Shipping Policy

Effective Date: September 10, 2026

Pawfect Pawtions ships fresh and frozen meals, freeze-dried treats, and other pet products throughout eligible areas of the United States. Available shipping and local delivery options are displayed at checkout.

Orders are prepared and shipped as quickly as possible. Processing and delivery times are estimates and may vary because of product availability, weather, holidays, or carrier delays. Tracking information will be emailed once your order ships.

Fresh and frozen products are shipped in temperature-controlled packaging when required. Customers are responsible for receiving deliveries promptly and properly refrigerating or freezing products upon arrival.

Please verify your shipping address before placing your order. We cannot guarantee address changes after an order has been processed, and we are not responsible for delays, loss, or spoilage caused by an incorrect address, refused delivery, or packages left unattended.

If an order arrives damaged, spoiled, missing, or incorrect, contact info@pawfectpawtions.com within 48 hours of delivery. Include your order number and clear photographs of the product, packaging, and shipping label.

Shipping charges are nonrefundable unless the problem was caused by Pawfect Pawtions.